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You may return most new, unopened items in a saleable condition within 15 days from the shipment date of your order for an exchange or refund. Items must be returned in the same original conditions, neatly packed and with the original tag still attached. All sale items are considered final sale. Please be aware that personalized items with engraving, etching, embossing, and similar services are not eligible for returns or exchanges. For hygiene reasons, all piercing services, products used for piercings, and threadless earrings are non-returnable and non-exchangeable.
If you need to return/exchange an item, please email us at email@example.com or firstname.lastname@example.org (if we didn't reply you within one day) with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return/exchange items from your order.